Privacy Policy

We may collect the following types of personal information:

• Contact form submissions: your name, email address, phone number and message content when you use our contact form.
• Cart and order data: product selections and quantities stored locally in your browser. This data is not transmitted to our servers until you proceed to checkout.
• Usage data: anonymised analytics data including pages visited, time on site and device information, collected via cookies and similar technologies.

We use collected information to:

• Respond to your enquiries and provide customer support.
• Process orders and sample requests through Footprint Creative.
• Send order confirmations and relevant communications via email.
• Improve our website, products and services based on usage patterns.

We will not use your personal information for direct marketing without your consent.

We may share your information with the following third parties for the purposes described above:

• Footprint Creative: our parent company, which processes all orders and handles fulfilment.
• Resend: our email delivery provider, used to send contact form responses and order communications.
• Analytics providers: we use Google Analytics (or similar) to understand how visitors use our site. This data is anonymised and aggregated.
• Hosting provider: our website is hosted on Vercel, which may process server logs containing IP addresses.

We do not sell, rent or trade your personal information to any third party.

This website uses cookies and browser local storage for the following purposes:

• Essential cookies: required for site functionality, including theme preference (light/dark mode).
• Local storage: your shopping cart contents are stored in your browser's local storage so they persist between visits. This data stays on your device and is not sent to our servers until checkout.
• Analytics cookies: used to collect anonymised usage data to help us improve the site.

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Our website uses HTTPS encryption for all data transmission. However, no method of electronic storage or transmission is 100% secure.

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or outdated information.
• Request deletion of your personal information, subject to any legal obligations we may have to retain it.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.